Shipping Policy

At RBL Trader, we aim to provide a smooth and reliable delivery experience for every order.

1. Order Processing

Orders are usually processed within 1–2 business days after confirmation. Once your order has been dispatched, it will be handed over to our delivery partner for shipping.

2. Delivery Time

Estimated delivery time is generally 3–7 business days, depending on your location and courier service.

Delivery times may vary during weekends, public holidays, sales, or other unforeseen circumstances.

3. Shipping Charges

Free Delivery is available on eligible orders as mentioned on our website. If any shipping charges apply, they will be clearly displayed during the checkout process.

4. Delivery Information

Customers are responsible for providing accurate and complete delivery information, including their name, phone number, and address.

RBL Trader is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

5. Delayed Deliveries

While we do our best to deliver orders within the estimated timeframe, delays may occur due to courier issues, weather conditions, high order volumes, or other circumstances beyond our control.

6. Order Tracking

Where tracking is available, customers may receive tracking information after their order has been dispatched.

7. Delivery Issues

If you receive a damaged, incorrect, or incomplete order, please contact us as soon as possible so our support team can assist you.

For returns and replacements, please refer to our 7-Day Return Policy.

8. Contact Us

If you have any questions about shipping or delivery, please contact our support team through the contact information provided on our website.